1 Welcome
1
Finding Information
2
2 Getting To Know Your Computer
3
Right
3
Left
5
Display
7
Top
8
Touchpad
8
Lights
9
Buttons, Speakers, And Ngerprint Reader
10
Keys
12
Bottom
14
Front
15
Rear
16
3 Connecting To A Network
17
Connecting To A Wireless Network
17
Using The Wireless Controls
17
Turning Wireless Devices On Or O
17
Using Hp Connection Manager (Select Products Only)
18
Using The Wireless Button
18
Using Operating System Controls
18
Using A Wlan
18
Using An Internet Service Provider
19
Setting Up A Wlan
19
ConGuring A Wireless Router
19
Protecting Your Wlan
20
Connecting To A Wlan
20
Using Hp Mobile Broadband (Select Products Only)
20
Inserting And Removing A Sim Card
21
Using Hp Mobile Connect (Select Products Only)
22
Using Gps (Select Products Only)
22
Using Bluetooth Wireless Devices
22
Connecting To A Wired Network
23
Connecting To A Local Area Network (Lan)
23
4 Navigating Using The Keyboard, Touch Gestures And Pointing Devices
24
Using Pointing Devices
24
Setting Pointing Device Preferences
24
Using The Pointing Stick
24
Using The Touchpad And Gestures
24
Tapping
25
Scrolling
25
2-Nger Pinch Zoom
26
2-Nger Click
26
Rotating (Select Products Only)
27
Flicking (Select Products Only)
27
Using The Keyboard
27
Identifying The Hot Keys
28
Using Keypads
28
Using The Embedded Numeric Keypad (Select Products Only)
29
Turning The Embedded Numeric Keypad On And O
30
Switching Key Functions On The Embedded Numeric Keypad
30
Using The Integrated Numeric Keypad (Select Products Only)
30
Using An Optional External Numeric Keypad
31
5 Multimedia
32
Audio
32
Connecting Speakers
32
Adjusting The Volume
32
Connecting Headphones
32
Connecting A Microphone
33
Connecting Headphones And Microphones
33
Checking Audio Functions On The Computer
33
Webcam (Select Products Only)
33
Video
34
Vga
34
Dual-Mode Displayport
35
Intel Wireless Display (Select Products Only)
35
Discovering And Connecting Wired Displays Using Multistream Transport
36
Connect Displays To Computers With Amd Graphics (With An Optional Hub)
36
Connect Displays To Computers With Intel Graphics (With An Optional Hub)
36
Connect Displays To Computers With Intel Graphics (With A Built-In Hub)
36
6 Power Management
38
Shutting Down (Turning O) The Computer
38
Setting Power Options
38
Using Power-Saving States
38
Initiating And Exiting Sleep
39
Initiating And Exiting Hibernation
39
Using The Power Meter And Power Settings
39
Setting Password Protection On Wakeup
40
Using Battery Power
40
Using Hp Battery Check
40
Displaying The Remaining Battery Charge
41
Maximizing Battery Discharge Time
41
Managing Low Battery Levels
41
Identifying Low Battery Levels
41
Resolving A Low Battery Level
41
Removing The Battery
42
Conserving Battery Power
43
Disposing Of A User-Replaceable Battery
43
Replacing A Battery
43
Using External Ac Power
43
Testing An Ac Adapter
44
7 External Cards And Devices
45
Using Memory Card Readers (Select Products Only)
45
Inserting A Memory Card
45
Removing A Memory Card
45
Using Smart Cards (Select Products Only)
46
Inserting A Smart Card
47
Removing A Smart Card
48
Using A Usb Device
48
Removing A Usb Device
49
Using A Serial Device (Select Products Only)
50
Using Optional External Devices
50
Using Optional External Drives
50
8 Drives
52
Using Hard Drives
52
Improving Hard Drive Performance
52
Using Disk Defragmenter
52
Using Disk Cleanup
52
Using Hp 3D Driveguard (Select Products Only)
53
Identifying Hp 3D Driveguard Status
53
9 Security
54
Protecting The Computer
54
Using Passwords
55
Setting Passwords In Windows
55
Setting Passwords In Computer Setup
56
Managing A Bios Administrator Password
56
Entering A Bios Administrator Password
57
Managing A Computer Setup Drivelock Password (Select Products Only)
58
Setting A Drivelock Password
58
Enabling Drivelock (Select Products Only)
59
Disabling Drivelock (Select Products Only)
59
Entering A Drivelock Password (Select Products Only)
60
Changing A Drivelock Password (Select Products Only)
60
Using Antivirus Software
60
Using Rewall Software
60
Installing Critical Security Updates
61
Using Hp Client Security (Select Products Only)
61
Using Hp Touchpoint Manager (Select Products Only)
61
Installing An Optional Security Cable (Select Products Only)
62
Using A Ngerprint Reader (Select Products Only)
62
Locating The Ngerprint Reader
62
10 Maintenance
63
Cleaning Your Computer
63
Cleaning Procedures
63
Cleaning The Display (All-In-Ones Or Notebooks)
63
Cleaning The Sides Or Cover
63
Cleaning The Touchpad, Keyboard, Or Mouse
64
Updating Programs And Drivers
64
Using Softpaq Download Manager
64
11 Backup And Recovery
65
Creating Recovery Media And Backups
65
Guidelines
65
Creating Recovery Media With Hp Recovery Disc Creator
65
Creating Recovery Media
66
Backing Up Your Information
66
Performing A System Recovery
67
Using The Windows Recovery Tools
67
Using F11 Recovery Tools (Select Products Only)
68
Using Windows 7 Operating System Media
68
12 Computer Setup (Bios), Tpm, And Hp Sure Start
70
Using Computer Setup
70
Starting Computer Setup
70
Navigating And Selecting In Computer Setup
70
Restoring Factory Settings In Computer Setup
71
Updating The Bios
72
Determining The Bios Version
72
Downloading A Bios Update
72
Changing The Boot Order Using The F9 Prompt
73
Tpm Bios Settings (Select Products Only)
73
Using Hp Sure Start (Select Products Only)
74
13 Using Hp Pc Hardware Diagnostics (Uefi)
75
Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
75
14 Support
77
Contacting Support
77
Labels
77
15 SpeciCations
79
Input Power
79
Operating Environment
79
16 Accessibility
80
Supported Assistive Technologies
80
Contacting Support
80
Appendix A Traveling With Or Shipping Your Computer
81
Appendix B Troubleshooting
82
Troubleshooting Resources
82
Resolving Issues
82
The Computer Is Unable To Start Up
82
The Computer Screen Is Blank
82
Software Is Functioning Abnormally
83
The Computer Is On But Not Responding
83
The Computer Is Unusually Warm
83
An External Device Is Not Working
83
The Wireless Network Connection Is Not Working
83
A Disc Does Not Play
84
A Movie Is Not Visible On An External Display
84
Appendix C Electrostatic Discharge
86
Index
87
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