About This Guide
9
Related Documentations
9
Getting Started
9
T55A Hardware
10
Mp54 Hardware
11
Overview Of Phone Screens
11
Idle Screen
12
Dialing Screen
12
Favorites Screen
14
History Screen
14
Contacts Screen
15
Calls Screen
15
Icon Introductions
16
Icons In The Status Bar
17
Icons In The Main Window
17
Led Instructions
18
Power Indicator Led
18
Entering Data And Editing Fields
18
Using The Onscreen Keyboard
19
Using The Onscreen Dial Pad
19
Using The Phone Keypad
20
Signing Into And Locking Your Phone
20
Multi-Factor Authentication (Mfa)
20
Binding Online Account With Your Mobile Phone Number
20
Passing Multi-Factor Authentication
21
Signing Into Your Phone
22
Sign In Using Your Skype For Business User Credentials
22
Sign In Using Btoe
22
Sign In Using Your Pin Authentication Credentials
23
Sign In Using Web
23
Signing Out Of The Phone
23
Using A Common Area Phone (Cap)
23
Setting A Common Area Phone
24
Signing Into A Common Area Phone
24
Signing Out Of The Common Area Phone
24
Using Hot Desking Feature
24
Sign In As A Guest User
24
Signing Out Of The Guest User
25
Disabling Hot Desking
25
Phone Lock
25
Tips For Phone Lock
25
Setting A Lock Pin
26
Setting The Idle Timeout For Phone Lock
26
Setting The Unlock Attempts
26
Locking Your Phone
26
Unlocking Your Phone
27
Changing Your Lock Pin
27
Resetting Your Lock Pin
27
Disabling Phone Lock
27
Audio Calls
27
Switching Among The Handset, Speakerphone, And Headset Modes
28
Placing Calls
28
Placing Calls Using The Dialer
28
Placing Multiple Calls
29
Placing Calls From A Locked Phone
29
Placing Calls From The Call History
29
Calling Favorites From The Favorites Screen
29
Calling Contacts From The Contacts Screen
29
Calling Contacts From The Search Results List
30
Setting A Hotline Number And Delay Time
30
Answering Calls
30
Answering A Call When In A Call
31
Answering Calls Automatically
31
Muting And Unmuting Audio
31
Holding And Resuming Calls
31
Placing A Call On Hold
31
Resuming A Call
31
Ending Calls
32
Transferring Calls
32
Performing A Blind Transfer
32
Performing A Consultative Transfer
32
Parking And Retrieving Calls
32
Parking Skype For Business Calls
33
Retrieve Parked Calls On The Same Phone
33
Retrieve Parked Calls On Another Phone
33
Silencing Or Rejecting Incoming Calls
33
Silencing Incoming Calls
33
Rejecting Incoming Calls
33
Forwarding An Incoming Call Manually
34
Forwarding An Incoming Call To A Contact Manually
34
Forwarding An Incoming Call To Your Voicemail Manually
34
Forwarding All Incoming Calls
34
Forwarding Calls To A Contact
34
Forwarding Calls To Voicemail
35
Forwarding Calls To Delegates
35
Simultaneously Ring A Contact
35
Simultaneously Ring A Group Of Contacts
35
Simultaneously Ring Delegates
36
Disabling Call Forward Feature
36
Configuring The Delay Time For Forwarding Incoming Calls
36
Skype For Business Conferences
36
Initiating A Sfb Conference Call
36
Initiating A Sfb Conference Call By Meet Now
37
Initiating A Sfb Conference Call During A Call
37
Initiating A Sfb Conference By Calling A Group Of Participants
37
Initiating A Sfb Conference By Merging Multiple Calls
37
Initiating A Sfb Conference By Merging An Active Call And A Hold Call
37
Sending The Sfb Conference Information
38
Viewing The Sfb Conference Participants
38
Managing The Sfb Conference Participants
38
Muting And Unmuting All Conference Participants
39
Muting Or Unmuting Individual Conference Participants
39
Demoting Or Promoting Conference Participants
39
Enabling Or Disabling Conference Announcements
39
Locking Or Unlocking A Conference Call
40
Admitting Or Denying Participants To A Locked Conference Call
40
Removing Conference Participants
40
Leaving The Sfb Conference
40
Recording Audios
41
Recording Local Audios
41
Recording A Call
42
Playing The Recorded Audios
42
Copying Recorded Audios To Usb Flash Drive
42
Copying A Recorded Audio To Usb Flash Drive
43
Copying Multiple Recorded Audios To Usb Flash Drive
43
Renaming The Recorded Audios
43
Deleting The Recorded Audios
43
Deleting A Recorded Audio
43
Deleting Multiple Recorded Audios
44
Checking Storage Space
44
Boss-Admin For Skype For Business
44
Assigning Delegates
44
Viewing The Delegates Group
45
Viewing Bosses
45
Editing Delegates
45
Managing Calls On The Boss's Line
46
Responding To Incoming Boss Calls
46
Viewing Held Boss Calls
47
Resuming Held Boss Calls
47
Transferring A Boss Call
47
Resuming A Transferred Boss Call
47
Transferring A Call To A Boss's Voicemail
47
Placing A Call On Behalf Of A Boss
47
Initiating A Conference Call On Behalf Of A Boss
48
Joining A Conference Call On Behalf Of A Boss
48
Managing The Call History
48
Viewing Call Records
48
Deleting Call Records
48
Deleting A Call Record
49
Deleting Multiple Call Records
49
Disabling Contact Avatar
49
Disabling History Record
49
Managing Contact Directory
50
Searching For Contacts
50
Skype For Business Directory
50
Adding Skype For Business Contacts
50
Viewing Skype For Business Contacts
51
Deleting Skype For Business Contacts
52
Local Directory
52
Adding Local Contacts
52
Viewing Local Contacts
53
Editing Local Contacts
53
Deleting Local Contacts
54
Searching For Local Contacts
54
Managing Favorites
54
Skype For Business Favorites
54
Adding Skype For Business Favorites
55
Viewing Skype For Business Favorites On The Favorites Screen
55
Viewing Skype For Business Favorites In The Directory
55
Local Favorites
56
Adding Local Favorites
56
Viewing Local Favorites On The Favorites Screen
56
Viewing Local Favorites On The Contacts Screen
57
Reordering Local Favorites
57
Deleting Local Favorites
57
Using The Voicemail
58
Leaving A Voicemail
58
Accessing The Message Center
58
Managing The Voicemail
58
Listening To The Voicemail
59
Calling A Contact From Voicemail
59
Marking The Message As Read Or Unread
59
Deleting Voicemail Messages
59
Using The Calendar
60
Opening The Calendar
60
Conference Status
62
Navigating Month View
62
Navigating Day View
62
Displaying Meeting View On The Calendar
62
Tracking The Calendar
63
Turning Off The Conference Reminders
63
Setting The Reminder Interval
63
Responding To Conference Reminders
64
Joining Skype Conferences
64
Joining A Skype Conference From A Conference Reminder
64
Joining A Skype Conference From Meeting View
64
Joining A Skype Conference By Dialing The Conference Dial-In Number
65
Phone Settings
65
Setting The Language
65
Changing The Backlight Brightness And Time
65
Disabling Playing Tone
66
Disabling Call Waiting
66
Changing The Administrator Password
66
Time And Date Display
66
Setting Time And Date Manually
67
Changing The Time And Date Format
67
Setting A Send Key
67
Setting Screen Savers
68
Changing Audio Settings
68
Adjusting The Volume
68
Setting A Ringtone For The Phone
68
Setting A Ringtone For A Contact
68
Setting A Ringtone For Incoming Private Line
69
Setting A Ringtone For An Incoming Team-Call
69
Setting A Ringtone For The Response Group
69
Turning Off The Key Tone
69
Presence
70
Updating Your Skype For Business Presence
71
Enhanced 911
71
E911 Location Tip
71
Adding The Location Information
71
Selecting A Default Location
72
Viewing The Location Information
72
Advanced Phone Features
72
Privacy Mode
73
Modifying The Privacy Mode From The Phone
73
Modifying The Privacy Mode From The Skype For Business Client
73
Editing Your Team-Call Group Members
74
Private Lines
74
Call Queue
75
Response Group
75
Group Call Pickup
75
Picking Up A Call For Your Group
76
Shared Line Appearance(Sla)
76
Viewing Shared Line Appearances
76
Answering Sla Calls
77
Placing Sla Calls On Hold
77
Resuming Held Sla Calls
78
Missed And Received Calls On Shared Lines
78
Branch Office Resiliency
78
Wireless Network
79
Connecting The Wi-Fi Usb Dongle Wf50
79
Activating The Wi-Fi Mode
79
Connecting To The Wireless Network
79
Connecting To An Available Wireless Network Manually
79
Connecting To The Wireless Network Using Wps
80
Adding A Wireless Network Manually
81
Viewing The Wireless Network Information
81
Disconnecting The Wireless Network Connection
81
Deactivating The Wi-Fi Mode
81
Connecting A Bluetooth-Enabled Mobile Phone
82
Activating The Bluetooth Mode
82
Pairing And Connecting The Bluetooth-Enabled Mobile Phone
82
Placing A Mobile Call Over Bluetooth On Your Mobile Phone
83
Handling Incoming Mobile Phone Calls On The Phone
83
Deactivating The Phone Audio Feature
84
Editing Your Phone's Bluetooth Device Name
84
Disabling Bluetooth Device Discovery
84
Renaming The Paired Bluetooth Devices
85
Disconnecting The Bluetooth Device
85
Un-Pairing The Mobile Phone
85
Deactivating The Bluetooth Mode
86
Using Yealink Btoe Connector Software
86
Getting Started With Btoe
86
Downloading And Installing The Yealink Btoe Connector Software
86
Starting The Yealink Btoe Connector Software
87
Setting Yealink Btoe Connector Software
87
Pairing Your Phone With Your Pc
87
Enabling Btoe And Selecting A Paring Mode
87
Pairing Your Phone With Your Pc Over Ethernet
88
Pairing Your Phone With Your Pc Using Phone Ip Address
88
Viewing Pairing Status
88
Using Your Phone As Your Primary Audio Device For Your Pc
89
Using Btoe To Lock And Unlock Your Phone
89
Turning Off Phone Lock With Pc
90
Using Btoe To Manage Calls On Your Phone And Skype For Business Client
90
Setting Your Phone As Your Primary Audio Device
90
Answering Btoe Calls
91
Placing Calls
91
Pausing And Resuming Btoe Calls
91
Moving Call Audio Between Your Phone And Pc
91
Disabling Btoe On Your Phone
92
Exiting Yealink Btoe Connector Software
92
Uninstalling The Yealink Btoe Connector Software
92
Maintaining Skype For Business Phones
92
Rebooting Your Phone
92
Viewing Phone Status
93
Updating Phone Firmware
93
Resetting Your Phone
93
Troubleshooting
93
Why Is The Screen Blank?
94
Why Does The Device Display “Network Unavailable”?
94
Why Does The Device Display Time And Date Incorrectly?
94
Why Can’t I Sign Into The Skype For Business Server On The Phone?
94
Why Can't The Phone Pair With My Skype For Business Client?
94
Why Can't I See The Calendar Menu On The Phone?
95
Why Can't I Get A Dial Tone?
95
Why Doesn't The Phone Ring?
95
Why Can't I Receive Calls?
95
How Can I Switch To Teams Edition?
95
Why Doesn't My Handset Work?
95
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